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• Maintain solid customer relationships by handling questions and concerns with speed,

• Respond to customer RFQ’s. Work with the Sales Supervisor in developing a market

• Occasionally travel to customers to enhance the relationship and determine their needs.

• Assist with technical information and coil calculations.

• Responsible for Order entry

• Ability to develop intimate knowledge of customer needs

• Research new market opportunities

• Map out potential customers & competitors

• Assist in determining unmet needs and market structure

• Conduct initial contact with prospective customers and provide status report following

• Able to create reports and modify documents using Microsoft Office Suite

• Proactive communications with the customer

• Assist in developing procedures for contacting and qualifying leads

• Assist in developing procedures for updating prospect information

• Assist in developing procedures for updating competitive information

• Assist in developing marketing pieces for print and the Internet

• Assist in developing E-marketing/Internet marketing services

• Assist in developing sales targets

• Assist in developing pricing structures

• 2 years of technical inside sales experience.

• Associates or Bachelors degree preferred but not required

• Ability to communicate clearly, both verbally and in writing

• Strong telephone presence

• Strong organizational skill with attention to detail

• Ability to maintain a professional image even when dealing with difficult situations and

• Sound computer skills including a working knowledge of Microsoft Office

• Able to strike a good balance in assessing customer and company needs

• Sound analytical skills